JOB EXPERIENCE

07/2004 to date : Head of the Communication Department of Sonatel Mobiles
2002 – 2004 : Chief of the Communication Division of Sonatel-Mobiles
2001 – 2002 : Chief of the Marketing and Communication Division of Sonatel Mobiles
1999 – 2001 : Chief of the Sales and Marketing Division of Sonatel Mobiles
1997 – 1999 : Chief of the External Communication Unit of Sonatel
1995 – 1997 : Chief Manager of the portfolio of the Great Enterprises in Sonatel
1993 – 1995 : Sabbatical leave for training purpose
1991 – 1993: Chief Manager of portfolio of private telecentres of Sonatel
1989 – 1991: Chief Manager of VIP customers (Ambassadors, Ministers, Grands Marabouts) of Sonatel

OTHER EXPERIENCES
Courses, Workshops and in the job trainings


January-March 2006 : New Communication Techniques course by CEGOS ( Paris) for Heads of Communication Department
July 2002 : Course on Communication Management in the firm, organized by France Telecom
June 2001 : Workshop organized by France Telecoms on securing of loyal customers (Paris)
Mars 2000 : Workshop on time management organized by CEGOS (Dakar)
December 1999 : Workshop on Services with Value Added of the mobile (Paris)
August - Sept1998 : Course on Business Management in Fribourg (Switzerland), organized at the « Cours Supérieur de Gestion d’Entreprises » by the Suisse Development Cooperation Suisse with a Certificate on Business Management.

Key Responsibities

January 2006 to date: Responsible for External Communication in the Rebranding process of Orange
July 2004: Putting in place the Direction of Communication of Sonatel Mobiles
Oct. 2002 – Feb. 2003: Development of the commercial launching communication strategy of IKATEL (Member of the Sonatel Group in Mali)
October 2002: Development of the Communication Plan, the operational strategy and the communication strategy of the Sonatel Mobiles
March 2001: Development of the operational strategy of the Marketing and Communication Division de la Sonatel Mobile
June 2000: Establishment of after-sale services and special services to firms in Sonatel Mobiles
December 1998: Implementation of the communication policy on the public offer of Sonatel
1997 - 1999: Development of communication policies and strategies and implementation of communication budget of Sonatel
March 1995: Management of the portfolio of the Great Firms customers of Sonatel
November 1989: Putting in place and management of portfolio of VIP customers of the Sonatel

GENERAL KNOWLEDGES

Computer science: proficiency in Word, Excel, PowerPoint, Lotus Notes, Internet
LANGUAGES
French : excellently spoken, written and read
English : Average Spoken, written
Bambara : Spoken fluently
Dioula : Spoken fluently
Wolof : Spoken Fluently